Shipping policy

Shipping Policy – Her Era

Thank you for shopping with Her Era. Please review our shipping policy below.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays). Please note that processing times may increase during high-volume periods, product launches, or promotions.

Shipping Time

Once your order has been shipped, delivery typically takes 3–7 business days depending on your location and the carrier.

Shipping Confirmation & Tracking

You will receive a confirmation email with tracking information once your order has been shipped. Please allow up to 24–48 hours for tracking to update.

Shipping Rates

Shipping rates are calculated at checkout. We may offer free shipping promotions at any time.

Delays

Her Era is not responsible for delays caused by shipping carriers, weather conditions, or unforeseen circumstances once the package has been handed over to the carrier.

Incorrect Address

Please ensure your shipping address is correct at checkout. Her Era is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

Her Era is not responsible for lost or stolen packages marked as delivered. If your package is marked delivered but you have not received it, please contact your local carrier for assistance.